Shipments and returns
Shipping Policy
Free Shipping anywhere in the Continental United States.
On all foreign orders, we will contact you with the shipping amount befour before we process your order.
Return Policy
To return (new unused scooter with no more than 2 miles on the odometer) within 30 days, just call us at 781 706 8357 or email us at sales@theelectricscooterfactory.com for a return authorization number. IF you would like to return after 30 days there will be a 25% restocking and handling charge and return freight must be prepaid.
**Note**
Outside the United States, call. **Note** On scooter Returns, The postage will be the customers responsibility.